COD Orders
To place a Cash on Delivery order, kindly reach out to us directly on WhatsApp
Questions? We've Got You Covered
When will I get my Order?
Shop now and receive your items within 3 to 7 working days from the date of order confirmation. Delivery timelines may vary slightly based on your location.
Is it safe to purchase from NeoTimes?
Yes, absolutely. NeoTimes is safe to shop from, and we have been proudly serving the market since 2024, delivering quality products and reliable customer support to our customers.
What is the return policy?
Returns must be requested within 3 days of delivery. To be eligible, customers must submit a parcel opening video as proof. Requests without this video or made after 3 days will not be accepted.
Is shipping free?
Yes, we offer free shipping on all orders.
Can’t find a specific model?
If you can’t find your specific model listed on our website, feel free to contact us. Our team will be happy to assist you in finding the right product or checking availability.
What our customers say
Absolutely love this product! The quality exceeded my expectations and the customer service was outstanding.
Great experience from start to finish. Fast shipping and the product is exactly as described. Highly recommend!
I've been a customer for years and they never disappoint. Quality products and excellent support every time.
Best purchase I've made this year! The attention to detail is impressive and it works perfectly.
Fantastic quality and value for money. Will definitely be ordering again soon!
Exceeded all my expectations. The team went above and beyond to ensure I was satisfied.
Still Have Questions?
Don’t hesitate to reach out to us — our dedicated customer support team is available 24/7 to help you with product details, orders, shipping, or any other queries. We’re always here to make your shopping experience smooth and worry-free.
